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Customer support

Quick answers and where to go next. ← Support overview

Overview Customer support Delete account Report a bug

Account & sign-in

Use the email and phone verification flow in the app. If you can’t receive SMS codes, check your number format and carrier filters. Still stuck? support@rassberry.eu

Safety & reporting

Use in-app reporting and blocking. For urgent risk to life or immediate danger, contact your local emergency services first, then reach us at support@rassberry.eu with details we can act on.

Subscriptions & billing

Purchases are processed by Apple or Google. Manage or cancel in your App Store or Play Store subscriptions. We don’t store your full card details. support@rassberry.eu for account-side questions.

Privacy & your data

Read the Privacy Policy. For access, correction, export, or deletion requests, email privacy@rassberry.eu. To delete your account and associated data, use Delete your account & data or in-app Settings → Delete profile.

Venues & events

Venue owners: learn about listings, events, and promotion on Venues, or email venue@rassberry.eu for onboarding and dashboard help.

Legal terms

Terms of Service · Privacy Policy

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